Check the phone, SIM and authentication process before buying

Use a supported smartphone and the AnyPASS app, an internet connection and a SIM with an acquired mobile number. A data-only travel eSIM does not provide the number required for this setup. Confirm that the number and plan can perform the required authentication action.

In the published iPhone setup, you send the prefilled SMS without changing its text. If the SMS app has not launched after waiting at least 30 seconds, the documented troubleshooting route initiates an outgoing verification call with caller ID shown. You pay the applicable SMS or call charge. Android has separate instructions; this is not a call fallback for every failed SMS.

AnyPASS terms warn that some overseas-issued numbers may not work and limit service use to Japan. A Japanese number is not a universal account requirement, but overseas-number registration does not prove that your exact phone, SIM, place of setup or event will work. The same terms list the conditions for membership. They include that the event is held in Japan, that the application can be accessed from within Japan and that you can use a payment method in Japan that AnyPASS specifies. If you have no address in Japan, you accept that some parts of the service, such as deliveries, may not be available to you. AnyPASS may also ask for a face photo and photo ID when the service requires it. The terms do not say how the access and payment conditions apply when you bought the ticket on another seller's site, so settle that with the seller before you pay. If you are buying for a group, the terms also make you responsible, before you buy, for checking that every companion meets these conditions and knows they must join AnyPASS themselves to receive their ticket.

The purchase phone number and the receiving device still need to line up

The AnyPASS FAQ warns that ticket receipt is tied to the mobile number registered at application, including the country code, unless the ticket is delivered using an AnyPASS linkage code. If the two numbers differ, the terms say the ticket cannot be issued, that you must contact the site you bought from before the issue date, and that a ticket you miss this way cannot be cancelled or refunded. Check the ticket seller’s exact delivery instructions before purchasing.

Device changes and broken phones need the official transfer procedure

AnyPASS publishes a device-change process and says a phone-number change requires support contact. Do not uninstall, swap numbers or rely on a new device immediately before an event without confirming how the ticket will be restored.

From purchase number to entry

1. Before applying, check which mobile number and supported device you can keep using for authentication and ticket receipt. If you have already applied, start with the number recorded on that application, including country code.

2. Match the AnyPASS account and application number when the seller uses number-based delivery. If the seller specifies an AnyPASS linkage code, follow that separate delivery route.

3. Check the seller’s ticket-issue date before treating a missing ticket as a failed purchase. Receive the ticket on the required device and number, or follow the specified linkage-code instructions.

4. Distribute eligible companion tickets by supported link or QR. The purchaser’s own ticket cannot be distributed.

5. Confirm the event’s ID and companion conditions.

Recovery branches

New device: follow the official device-change procedure. New number: contact AnyPASS support. Do not assume a screenshot will be accepted for entry.

Key facts, checked 8 October 2026

Overseas numbers: registration is possible, and the number is authenticated automatically with its country code.

Receiving tickets: only on the phone with the mobile number (with country code) given at purchase, unless you use an AnyPASS linkage code. If the numbers differ, the ticket cannot be issued; contact the seller before the issue date, because there is no cancellation or refund for this.

Supported phones: iPhone with iOS 14 or later, or Android 9.0 or later (some models excluded); a SIM with a phone number and an internet connection are required.

When the ticket appears: from the issue date set for each event; nothing shows before then.

iPhone authentication: authenticate by SMS, which needs a phone and SIM that can send SMS. If that fails, wait on the same screen for the call option, call the number shown with caller ID on and key in the 4-digit code you hear.

050 and other IP-phone numbers can't be used to register; Japanese mobiles should use 070, 080 or 090 numbers.

The terms (revised 9 October 2025) limit the service to Japan and warn that some overseas numbers may not work. Membership conditions include an application accessible from within Japan and a payment method in Japan that AnyPASS specifies; with no Japanese address, some parts of the service, such as deliveries, may not be available.

Will AnyPASS work with your phone setup?

Home SIM with your own number, roaming on: usually. Register with that number; it must match the purchase.

Travel eSIM with data only, home SIM removed: no. A data-only eSIM has no number.

Home SIM kept for SMS plus a travel eSIM for data: usually. Register with the home number and keep that SIM active.

A Japanese 050 app number: no.

You bought the ticket with your partner's number: it works only on your partner's phone, unless the seller issues a linkage code or your partner sends you a companion ticket.

Worked example: two tickets on a UK number

The setup: you'll buy two tickets for a concert in Japan with your UK mobile number, +44 7700 900123 (an example), on an iPhone with iOS 14 or later. The UK SIM stays in the phone for the whole trip with roaming on; a data-only travel eSIM adds data but no number.

Before buying: register AnyPASS with +44 7700 900123. Send the prefilled SMS without changing it; if the SMS app hasn't opened after 30 seconds, wait for the call option, call the number shown with caller ID on and key in the 4-digit code you hear.

On the issue date, say 1 February, open AnyPASS on the phone with that SIM and tap “Confirm”, then “Receive ticket”. Nothing shows before that date.

Send the second ticket to your companion by link or QR; your own ticket can't be sent. At the gate, show the live QR on the app's HOME screen; screenshots aren't accepted.

Result: 2 tickets, 1 number, 1 phone. If you change phones before the event, use the data-transfer option on the new phone's first screen and log in with your registered email address, password and the same number; the terms say your unused tickets carry over. If the number changes before the issue date, contact the site you bought from; after the tickets are issued, check AnyPASS's FAQ for the phone-change steps.

Questions travellers ask about AnyPASS

Can I use AnyPASS with a foreign number? Yes; it registers with your country code. Some overseas numbers may fail, so set it up before you travel and before the issue date.

Why can't I see my ticket? Either the issue date hasn't arrived, or the phone's number differs from the one used at purchase. If it is the number, contact the site you bought from before the issue date: AnyPASS's terms rule out a cancellation or refund for a ticket that could not be issued for this reason.

Can I use a data-only eSIM? No. AnyPASS needs a SIM with a phone number.

I'm changing phones. What do I do? Keep the same number and use AnyPASS's data-transfer option on the new phone, logging in with your registered email address, password and number; the terms say your unused tickets carry over, and you pay any SMS or call charges. If the number changes before the issue date, contact the site you bought from; after the tickets are issued, check AnyPASS's FAQ for the phone-change steps.

Your next step

Check now which number you'll use: it must be on a SIM in the phone you'll carry to the venue, and it must be the same number you enter when you buy.

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Scope: This guide does not show live inventory, make a reservation or guarantee an individual provider outcome.

Sources & review

Use AnyPASS with an overseas phone number by matching the registered number to the ticket application, checking device requirements, and planning for phone changes before ticket issue.

Official sources checked

Provider rules, timetables and sale conditions can change. Recheck the responsible operator before paying or relying on a cutoff.